FROM THE CUSTOMER SERVICE DESK -Providing solutions to your stain & odor situations!
By Julie Dunn
Customer Service
One of the busiest places in my home is my sofa. With kids, grandkids, an assortment of pets and friends, there is always someone or something perched upon my couch!
If you've had the unfortunate experience of one or more of these inhabitants spilling a drink, blowing a diaper or the inevitable pet accident, you know how horrible it can be to clean. A sofa is full of nooks and crannies that hide things you may not want to know about. Let us know what you find in or on your couch on Facebook!
Before you use KIDS 'N' PETS on your sofa, you will want to check the manufacturer's label to see if water-based products are safe to use. This will be represented by the letter 'W' on the label. Visit our Q&A Section for more on manufacture labels.
To remove stains, wipe up as much of the stain as possible and then saturate the stain with KIDS 'N' PETS. Let the enzymes in KIDS 'N' PETS work for 10 minutes before wiping away the stain with a clean cloth. Older stains may have to be soaked for one hour or more for complete removal or you may need to repeat the process until the stain is completely removed.
To remove odors, thoroughly saturate the affected area. Remove the cushions, if possible, and pour KIDS 'N' PETS directly into the crevices of the sofa. If the cushions need to be treated, soak them and lean them up against the sofa or wall in order to get the best air circulation. In order to completely remove the odor, you want to get the enzymes to where the odor causing elements are. Any elements left untreated will continue to smell. Leave the sofa and cushions to dry naturally and completely. The odors will fade as KIDS 'N' PETS dries.
With cat urine odor you may need to reapply KIDS 'N' PETS to the affected area. Cat urine is one of the more challenging odors to remove.
To keep your sofa fresh between cleanings, use KIDS 'N' PETS Deodorizer. It contains the same unique enzymes that are found in KIDS 'N' PETS Stain & Odor Remover. It will not just leave your sofa smelling fresh and clean, it will permanently remove all biodegradable elements. How nice would it be to know your family and friends are sitting on a truly clean sofa, not a sofa that just smells clean?
Please be sure to check our website for other great ideas on using KIDS 'N' PETS around the home.
Best Regards, Julie
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