Wednesday, May 25, 2011

Red Dirt is no match for KIDS 'N' PETS!

customerservice FROM THE CUSTOMER SERVICE DESK -
Providing solutions to your stain & odor situations!


By Julie Dunn
Customer Service



I receive calls daily from customers praising KIDS 'N' PETS Stain & Odor Remover and how it has impacted their life. Rarely do I receive two calls within an hour of each other from different areas of the country regarding Red Dirt!
My first caller was a woman from Georgia who had purchased KIDS 'N' PETS Stain and Odor Remover to clean up after her Pomeranian messes. Her daughter was reading the label and mentioned to her mom that KIDS 'N' PETS could be used as a laundry pre-wash. As a mom, she had spent years combatting the red dirt on her children's white socks, she decided to give KIDS 'N' PETS a try. She was so excited at the result that she just had to call and share. The socks came out as white as they were when first purchased. She desperately needed to tell someone, but was afraid to call her friends as they might run down to their local retailer, buy up the entire inventory and leave her with no KIDS 'N' PETS!
Within the hour, I received a call from a gentleman in North Carolina. Unbeknownst to him, his wife insists on having beige carpet in a territory covered with red dirt. He claims that if it wasn't for KIDS 'N' PETS he would have had to replace the carpet on his stairs, which is an expense he does not want to incur. KID 'N' PETS was able to remove all of the red dirt stains from his staircase, leaving his carpet looking new again.
Not only do I have the pleasure of hearing great stories like these, I also receive a bit of a geography lesson about our great country! If you live in an area blessed with red dirt, be assured that KIDS 'N' PETS Stain and Odor Remover is the solution to your red dirt issues
Please continue to call with your great stories. We also want to hear from you if you have an unfavorable experience with KIDS 'N' PETS. Our goal is to make your experience a positive one, regardless of the situation. We are your solution to your stain and odor situations.
And please don't be afraid to tell your friends! They will love you for it!
Best Regards, Julie

Wednesday, May 18, 2011

et Partner of the Month - Morning Starr Animal Sanctuary

Morning Starr Animal Sanctuary is KIDS 'N' PETS' featured Pet Partner for May. We normally conduct brief interviews with our partners to gain a better understanding of their organization and have them provide pet training tips ranging from what type of pet to adopt to how to remove urine odors. After talking with Morning Starr we learned about two great programs they are working on and thought it would be great to feature programs in a blog post instead!
KIDS 'N' PETS spoke with Fran Freedman, President & Co-Founder of Morning Starr Animal Sanctuary about the programs they have available to pet owners in need.
The Food Assistance Program has helped people all over the USA in need of pet food. They just sent 30 LBS of ferret food to a retired Veteran who is on a fixed income and faced a decision between paying bills or feeding his ferrets. He lives in Washington State and Morning Starr Animal Sanctuary is located in Arizona! Fran says "We sent the ferret food right to his door. It was easy to just order the needed food online and have it sent right to peoples' doors." They also gave 60 LBS of cat food and 50 LBS of dog food to a local rescue in need. In these tough economic times they are working hard to answer the call of temporary help with food for any kind of animal. Fran explains "Some people just need a little help and we want to be there".
The SNAP program helps to assist with the spaying or neutering of dogs and cats in the Northern Arizona area. From December 2010 to today they have assisted with 88 spays and neuters. They pay an amount towards the spay or neuter to make it more affordable. If the pet owner is a senior then they tend to pay even more or most times cover almost all of the cost. They know most seniors are on a fixed income but are adopting animals as companions in their later years.
These are two great programs Morning Starr Animal Sanctuary is working on to help pet owners in need. If you would like to learn more, visit their website www.morningstarr.org or contact Fran at fran@morningstarr.org or by phone at 928-821-2420.

Wednesday, May 11, 2011

New Label

Recently we have updated the KIDS 'N' PETS label in celebration of our 10 Year Anniversary!
The changes are not that noticeable but in a side by side comparison so you can see the differences!
Find 10 differences between the old and new label and be entered to win a Free Bottle of KIDS 'N' PETS! Email your 10 label differences to sales@paramountchemical.com, contest ends 5/11/11 at 11:59 PST.
Good Luck!

New Label

Click for a bigger image.

Old Label

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